Imamo 3 masine sa Windows Server 2008 R2 (SP1), koje pokusavamo azurirati sa windows zakrpama. Na dva servera je proslo uredno, dok na jednom od njih windows update ne prolazi nikako, uz sljedecu gresku: "Code 80072EFE" (slika u prilogu). Na ovom serveru gdje Windows Update ne radi, nikada nisu vrseni Update-i, ovo je prvi put da se pokusava izvrsiti azuriranje, dok su preostala dva servera gdje Windows Update radi, vec azurirana nekad u proslosti.
Stvari koje smo dosad uradili na ovom problematicnom serveru su:
1- Iskljucili Windows Firewall i Antivirusni softver (Avast).
2- Server ima otvoren pristup Internetu, bez mreznog firewall-a.
3- Pokusali smo instalirati najnoviji Servicing Stack Update (SSU) za Server 2008 R2, ali nismo uspjeli, jer tada javlja novu gresku: 0x800b0109 (Error 0x800B0109 A certificate chain processed but terminated in a root certificate which is not trusted by the trust provider). Nije moguce instalirati paket skinut sa Microsoft Update Cataloga.
4- Restartovanje servisa i uklanjanje odredjenih foldera, sa sljedecim komandama:
net stop cryptsvc
net stop bits
net stop wuauserv
net stop appidsvc
ren %systemroot%\softwaredistribution softwaredistribution.bak
ren %systemroot%\system32\catroot2 catroot2.bak
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"
netsh winsock reset
netsh winsock reset proxy
net start cryptsvc
net start bits
net start wuauserv
net start appidsvc
5- Update se pokrece direktno iz Windowsa (ne koriste se nikakvi 3rd party alati), i pokusava skinuti update sa Microsoftovih servera (ne koristimo WSUS).
Da li je neko imao slicne probleme, i kako ih je rijesio?
U prilogu dostavljam sliku greske, i Windows Update .log file u kojima se navode greske.
WINDOWS .log file:
2021-03-22 17:20:54:832 968 d2c AU #############
2021-03-22 17:20:54:832 968 d2c AU ## START ## AU: Search for updates
2021-03-22 17:20:54:832 968 d2c AU #########
2021-03-22 17:20:54:832 968 d2c AU <<## SUBMITTED ## AU: Search for updates [CallId = {7AECCE2D-E93A-43EE-AE5A-E11AD44B4651}]
2021-03-22 17:20:54:832 968 8d8 Agent *************
2021-03-22 17:20:54:832 968 8d8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2021-03-22 17:20:54:832 968 8d8 Agent *********
2021-03-22 17:20:54:832 968 8d8 Agent * Online = Yes; Ignore download priority = No
2021-03-22 17:20:54:832 968 8d8 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2021-03-22 17:20:54:832 968 8d8 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2021-03-22 17:20:54:832 968 8d8 Agent * Search Scope = {Machine}
2021-03-22 17:20:54:832 968 8d8 Setup Checking for agent SelfUpdate
2021-03-22 17:20:54:832 968 8d8 Setup Client version: Core: 7.5.7601.17514 Aux: 7.5.7601.17514
2021-03-22 17:20:54:832 968 8d8 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2021-03-22 17:20:54:832 968 8d8 Misc Microsoft signed: Yes
2021-03-22 17:22:19:135 968 8d8 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2021-03-22 17:22:19:135 968 8d8 Misc Microsoft signed: Yes
2021-03-22 17:22:22:005 968 8d8 Misc WARNING: Send failed with hr = 80072efe.
2021-03-22 17:22:22:005 968 8d8 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2021-03-22 17:22:22:005 968 8d8 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://www.update.microsoft.c...ate/selfupdate/wuident.cab>. error 0x80072efe
2021-03-22 17:22:22:005 968 8d8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2021-03-22 17:22:22:005 968 8d8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2021-03-22 17:22:22:005 968 8d8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2021-03-22 17:22:24:845 968 8d8 Misc WARNING: Send failed with hr = 80072efe.
2021-03-22 17:22:24:845 968 8d8 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2021-03-22 17:22:24:845 968 8d8 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://www.update.microsoft.c...ate/selfupdate/wuident.cab>. error 0x80072efe
2021-03-22 17:22:24:845 968 8d8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2021-03-22 17:22:24:845 968 8d8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2021-03-22 17:22:24:845 968 8d8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2021-03-22 17:22:27:715 968 8d8 Misc WARNING: Send failed with hr = 80072efe.
2021-03-22 17:22:27:715 968 8d8 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2021-03-22 17:22:27:715 968 8d8 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://www.update.microsoft.c...ate/selfupdate/wuident.cab>. error 0x80072efe
2021-03-22 17:22:27:715 968 8d8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2021-03-22 17:22:27:715 968 8d8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2021-03-22 17:22:27:715 968 8d8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2021-03-22 17:22:30:554 968 8d8 Misc WARNING: Send failed with hr = 80072efe.
2021-03-22 17:22:30:554 968 8d8 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2021-03-22 17:22:30:554 968 8d8 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://www.update.microsoft.c...ate/selfupdate/wuident.cab>. error 0x80072efe
2021-03-22 17:22:30:554 968 8d8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2021-03-22 17:22:30:554 968 8d8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2021-03-22 17:22:30:554 968 8d8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2021-03-22 17:22:30:554 968 8d8 Misc WARNING: DownloadFileInternal failed for https://www.update.microsoft.c...update/selfupdate/wuident.cab: error 0x80072efe
2021-03-22 17:22:30:554 968 8d8 Setup WARNING: SelfUpdate check failed to download package information, error = 0x80072EFE
2021-03-22 17:22:30:554 968 8d8 Setup FATAL: SelfUpdate check failed, err = 0x80072EFE
2021-03-22 17:22:30:554 968 8d8 Agent * WARNING: Skipping scan, self-update check returned 0x80072EFE
2021-03-22 17:22:30:554 968 8d8 Agent * WARNING: Exit code = 0x80072EFE
2021-03-22 17:22:30:554 968 8d8 Agent *********
2021-03-22 17:22:30:554 968 8d8 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2021-03-22 17:22:30:554 968 8d8 Agent *************
2021-03-22 17:22:30:554 968 8d8 Agent WARNING: WU client failed Searching for update with error 0x80072efe
2021-03-22 17:22:30:554 968 13d0 AU >>## RESUMED ## AU: Search for updates [CallId = {7AECCE2D-E93A-43EE-AE5A-E11AD44B4651}]
2021-03-22 17:22:30:554 968 13d0 AU # WARNING: Search callback failed, result = 0x80072EFE
2021-03-22 17:22:30:554 968 13d0 AU # WARNING: Failed to find updates with error code 80072EFE
2021-03-22 17:22:30:554 968 13d0 AU #########
2021-03-22 17:22:30:554 968 13d0 AU ## END ## AU: Search for updates [CallId = {7AECCE2D-E93A-43EE-AE5A-E11AD44B4651}]
2021-03-22 17:22:30:554 968 13d0 AU #############
2021-03-22 17:22:30:554 968 13d0 AU Successfully wrote event for AU health state:0
2021-03-22 17:22:30:570 968 13d0 AU AU setting next detection timeout to 2021-03-22 21:22:30
2021-03-22 17:22:30:570 968 13d0 AU Successfully wrote event for AU health state:0
2021-03-22 17:22:30:570 968 13d0 AU Successfully wrote event for AU health state:0
2021-03-22 17:22:35:562 968 8d8 Report REPORT EVENT: {F4D210AB-C95E-4C6B-8E2F-056734A36F68} 2021-03-22 17:22:30:554+0100 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80072efe SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80072efe.
2021-03-22 17:22:35:593 968 8d8 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2021-03-22 17:22:35:593 968 8d8 Report WER Report sent: 7.5.7601.17514 0x80072efe D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Unmanaged
2021-03-22 17:22:35:593 968 8d8 Report CWERReporter finishing event handling. (00000000)
2021-03-22 17:24:07:461 968 1d0 AU Triggering AU detection through DetectNow API
2021-03-22 17:24:07:461 968 1d0 AU Triggering Online detection (interactive)
2021-03-22 17:24:07:477 968 d2c AU #############
2021-03-22 17:24:07:477 968 d2c AU ## START ## AU: Search for updates
2021-03-22 17:24:07:477 968 d2c AU #########
[img]https://imgur.com/2N5evnx[/img]